| Name |
Views and Comments | Date |
| Chris |
For anyone considering getting Direct TV, DO NOT DO IT! We have had (and are still having) an awful experience. We have cable and were looking to save some money, so when we saw a promotion in July 2008 that looked great for Direct TV, we decided to give it a try. I should have figured it out when I called to sign up, because the promotion was indeed too good to be true. In order to get anything other than the most basic, basic subscription, you had to add on all kinds of costs. In the end, it ended up only being $10 less a month than cable, which certainly adds up over time, but isn't that much better.
We signed up for the service, and it was awful. The channels were fuzzy, there was a delay between the picture and the sound, and the analog channels were unwatchable. We canceled our subscription and that's when the real trouble began. We were charged for the RENTAL (not purchase) of a receiver box for $109 that we had in our possession for less than 48 hours and had to return. We fought and fought and fought with them to get this money back. We called too many times to count and spoke with any manager we could get on the phone. The managers were rude and disrespectful and didn't have any authority, but would not allow us to speak with anyone higher up. Finally, we disputed the charge through our credit card company and got a refund. This process took, and I'm not kidding you here, seven months. Then today, 10 months later, we received a bill for the $109. Unbelievable.
Direct TV is evil. Their service is horrible. Do not waste your money, your sanity, and your time. |
3/23/2009 |
| Shola |
Not a good service |
9/3/2007 |
| Beverly |
I have had the most horrorify experience ever with direct tv. Beware!! before you call them. We were told over the phone free install. Bull! Once the installer came.. and it took 1 week to do that... we were told 53.00 for a pole and 35.00 more to add a room. Don't sound like free to me. I also live in a mobile home. The satellite is NOT to be installed on the roof of a mobile home.. but mine is??? This has been a nightmare to us and we are very sorry we ever got into this situation. Be very careful what you get, it is not always what you are told. |
8/28/2007 |
| RosemaryBocchet |
I would like to know what programming is in your different packages. |
8/2/2007 |
| Nomi |
I do not like Dish Network at all. I left once and went to Direct...should have stayed. Too many problems with Dish....have been back a year with Dish. Now since they just lost Court TV(one of my main channels)I am going to leave again...this time for good. I have a contract...but I do not care...I have had too many problems, been cheated too, and will never go back to Dish. |
1/3/2007 |
| Lori |
my email address is seagreeneyes1313@aol...if anybody has any info about corporate information...thanks! |
6/7/2006 |
| Lori |
I think direct Tv is big scam....had a very unpleasant experiece with them....looking for corporate to report them |
6/7/2006 |
| Susan Cupstid |
Please i do not want my email address shown on this |
2/4/2006 |
| Susan Cupstid |
My name is Sussan Cupstid,I need to cancel my movie channels and when i call you can't get sence out of how to call a person to actually talk to someone and I need to cancel those movie channels.Would you email me to help with this problem at susiegirl41@bellsouth.net thank you. |
2/4/2006 |
| angela palmer |
I need to know how to connect my dvd player if I have direct tv |
2/2/2006 |
| G_zus |
I personally have had no problem with my DirecTV. It's given me years of satisfaction as well as great channels. And I managed to check out that show Ryan, and it was pretty good. Not many music shows actually show you live performances. The hosts were pretty cool too, like they were diggin what they do. I guess I'll keep watching, seeing as how I have D.T.V. and am in need of a good show. |
1/23/2006 |
| ryanmu |
I love DirecTV, lot better than the alternatives. They also have some pretty good music choices too. There's this show coming out on the 21st called CDUSA and they'll be playing live performances every week. |
1/14/2006 |
| Rita Stevens |
I recently purchased Direct Tv for my husband as a Christmas. The people who came to install did no explaining of how the system worked and we never recieved the DVD player that was advertised They had to return to install it correctly, |
12/28/2005 |
