Customer Service - The Customer is No Longer Right, But Confused

Customer service has become a nightmare, to say the least. Consumers are fighting an uphill battle as they search for answers to their questions and technical concerns. Join me on a tour through customer hell, as I chronicle three tales of my encounters with consumer woe.
Comments on article "Customer Service - The Customer is No Longer Right, But Confused"
Name Views and CommentsDate
LionHeart Oh my- how funny and so true. Thanks for the laugh...I absolutely abhor dealing with customer "service" agents and thank God daily for the internet and online accounts! Very well written! 2/18/2009
Kevin Brillo Great article!

Hillarious and well put together.
3/27/2007
Use the feedback form below to submit your comments.
Your Comments:
Your Name:
Use the form below to email this article to your friends.
Recipient Email Address:
 Separate multiple email addresses by ;
Your Name:
Your Email Address: