Suresh Dakshina

I am an entrepreneur. I own a dedicated call center in India with about 60 employees. I am based in Los Angeles. My professional experience:

Masters in Business Outsourcing - University of Southern California
IBM Certified Business Analyst
Certified Outsourcing Analyst
7 Years of experience in offshore outsourcing consulting
7 Years of experience providing sales training, improving customer retention, call center performance and metrics.

My passion is writing articles about call center industry. I have written several articles about call center industry. I love to help other call centers benefit through my writing.

Interests and Hobbies:
Personal Hobbies are:

Reading Books
Social Networking
Business Networking
Listening to Music
Spending time with Family
Watching Movies

Homepage:
http://www.inso.us

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