Jeffrey Funk
PROFESSIONAL SUMMARY Seasoned Operations veteran with 14+ years experience in Management, Sales & Marketing, Administration, and Customer Relations.
Possess developed and polished organizational and interpersonal communications skills; ability to cultivate quality business relationships.
Strong delegator illustrating insight to assign staff to strength-specific tasks to meet operational demands while promoting team spirit. Well respected for ability to build solid relationships with company management, team members, business associates, and customers. Motivated candidate with established reputation for exhibiting an uncompromising focus on fiscal, staff, and operations management to yield results congruent with corporate initiatives. Proactively instills a shared vision of corporate objectives CORE BUSINESS STRENGTHS Business/Contract Administration, Organizational P&L Management, Team Leadership & Development, Sales & Marketing Operations, Customer & Owner Communications, Tactical Planning & Coordination, Revenue Enhancement Initiatives, Website Development/Management, Diverse Communications Strategies PROFESSIONAL EXPERIENCE BEACHTREE VILLAS, LLC - Kissimmee, FL
Vacation home and villa rental company short term rental properties
Director of Operations / General Manager, 1994 - Present
- Serve as key Operations Manager in coordinating, planning and organizing Business Operations for Vacation Rental / Property Management Company with a $5,500,000+ portfolio of rental properties. Head and manage critical areas of Sales, Marketing, Customer Service, Owner Communications, Finance (P&L), Purchasing, Accounting (AP/AR), Administration, Vendor Relations and Website Development on a daily basis. Maintain and update all city, county and state licensing requirements in addition to assisting with hotel tax reporting. Supervise, train, and motivate staff of contractors on all operational elements with emphasis on Sales and Customer Service processes. Oversee work productivity and manage labor control costs of contracted workers. Resolve guest challenges quickly and effectively ensuring repeat business.
- Cultivate public and private partnerships to maximize Beachtree Villas exposure; increased rental sales volume 1400% from 1994 to 2006.
- Pivotal in leading Operations to grow management property base 1500% in 13 years; aggressively marketed rental property service and quickly established reputation for managing operations conservatively but effectively.
- Positioned Beachtree Villas with an online presence among top search engines to compete with top hotel brands for short-term rental stays; currently holding Top 10 status on tripadvisor.com for customer service/satisfaction ratings. CENTURY 21 HOMES & INVESTMENTS, INC. - Kissimmee, FL
Residential and vacation ownership real estate sales
Vacation Ownership Specialist – Licensed Real Estate Agent, 1999 - Present - Market and sell vacation ownership resells within local Central Florida market area as a Licensed Real Estate Agent. Accompany potential buyers to view properties and negotiate pricing of vacation ownership units. Prepare documents such as representation contracts, purchase agreements, and listing agreements.
- Contracted $910,000 in sales in 2006 (Part Time) in a distressed industry; increased company’s bottom-line profit margins.
- Listed and sold vacation properties at a rate of 4.1% above the average sale of market comparable properties in 2006. FIRST INTERSTATE BANK - Tempe, AZ
A multi-state banking organization offering personal and business banking products
Office Assistant, 1992 – 1993 - Performed back office banking functions with responsibilities to include processing customer check orders, conducting research via microfilm to retrieve requested bank records. EDUCATION Arizona State University - Tempe, AZ
Bachelor of Science Degree - Major: Finance
Interests and Hobbies:
Sports, Family and Friends
Homepage:
http://www.execrealtor.com
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