LOL!Tech Support: Have you pressed Enter? Okay, Good. Now press the letter 'P' on your keyboard.
Customer: I don't see a letter 'P'.
Tech Support: On your keyboard, sir.
Customer: Huh? What do you mean?
Tech Support: The 'P' on your keyboard, sir!
Customer: How dare you? I'm not going to do that.
Tech Support: (Controlling laughter and pretending to be serious) Sir, I meant press the letter 'P' on the keyboard.
It is said that Compaq is seriously considering replacing the command 'Press Any Key' with 'Press Enter Key', because many people call tech support inquiring the location of the 'Any' key on the keyboard. Funny, isn't it?
Well, this is just one of the many questions that has us thinking about why people ask such dumb questions. Every day, tech support has to answer a number of questions, ranging from absolutely smart to the most dumb and stupid.
One look at these questions and you will start wondering what was the caller thinking when he asked such a question. Needless to say, the people who may have asked these questions might be genuinely needing help, but still it does make one hell-of-a-hilarious list. Well, this Buzzle article will enlist some of the weirdest and stupid tech support questions people ask.
I hope the tech support guy explained to this customer that the mousepad is a non-electronic device with absolutely zero compatibility issues.
When the tech support guy heard this he was taken by complete surprise. Only after thinking for a short moment he realized that the customer was actually referring to the CD ROM tray, and was conveniently using it to station his coffee mug.
OMG. This customer was pressing the mouse with his feet thinking it to be a foot pedal. I can only imagine the reaction of tech support.
Well, this customer surely knows his rights, but conveniently forgets to pay his bills on time.
I can only imagine what the poor tech support executive must have felt like when he heard how the customer was trying to locate the @ sign.
Well, if this customer has bought a black and white printer, it would really require a Harry Potter spell to make it print in red color.
Another ignorant customer, who is totally unaware that 'My Computer' is a basic folder which comes with all Microsoft desktops, and that the tech support guy was not spying on him after all.
OMG. My heart goes out to the tech support guy who must have given this lady guidance about why her computer was not 'finding' the printer even when she kept it right in front of it.
I can only imagine how difficult it would have been for the tech support guy to maintain composure and not burst out laughing.
Someone needs to read about computers a little more.
I think this customer must either be paranoid, or the tech support guy must have kept him on hold forever. So much so, that he started to imagine that they were hurling abuses at him through the hold music.
This one didn't realize that the bar code came with printed numbers.
In sheer confusion, the customer forgets how to spell his own name.
Well, if this was possible, we would have saved so many dollars, and life would have been a lot easier.
Someone please explain to this customer the basic difference between a Macintosh and a Microsoft Desktop.
This customer should be awarded for his honesty, persistence, and, of course, audacity.
The answer lies in the 'basics', read the 'basics'.
I know how difficult it would be to remember Jack Dean 62 as your user name, especially, if it is your name and birth year.
Someone please tell this customer that it will only respond if the power is on.
Why do customers complicate simple matters for the tech support guys? The serial number goes in the space that reads serial number.
The Internet now has a mind of its own and it will read your mind and operate on its own. WOW.
When the disclaimer reads that the user ID is case sensitive, it does not mean that you have to put it 'Case Sensitive'.
Eureka, now we know why our network runs slow.
While we are finding these questions bizarre and funny, the tech support guys have to maintain constant composure and not give in to the urge of laughing out loud. Now that you know about stupid tech support questions people ask, refrain from asking such queries yourself. This is the least we can do for the tech support guys, who have to deal with a number of such calls every single day.