Six Sigma DMAIC Tools

Use these Six Sigma DMAIC tools for more effective problem solving and critical solutions in several business processes. This write-up will essay on the various tools and terminologies to help you learn what is DMAIC.
The existence of this entire subject has basically evolved from the most famous company called Motorola in USA in the year 1986. Six Sigma is one of the most commonly used business management strategies and its basic aim is to improve the process quality in business by removing and keying all the defects the business is undergoing. Also, it aims at the minimal variability of the end product and the business process. Moreover, it follows two methodologies which are composed of 5 phases each of which happen to acquit these forms: DMAIC and DMADV. The method of DMAIC is used to improve an existing business process and the method of DMADV is used to create a new business process or design. Speaking for DMAIC process in this write-up, the Six Sigma tools are specific quality management tools used for the same purpose. You will learn about the same further ahead into this Buzzle article.

What is DMAIC Model

Define-Measure-Analyze-Improve-Control, are the five basic steps that constitute the definition of DMAIC. As discussed in brief, DMAIC methodology is used to improve an existing and established business process and its products. Specifically, a metric measurement which is used to measure errors and defects. Each of this Six Sigma DMAIC model has an in-depth terminology entailing it and have an equally important role to play in achieving one specific goal; to improve the company's overall business process and consumer demands. However, for accomplishing all of these business strategies it is good to have some tools and hints to fulfill it better.

Introduction to the DMAIC Tools

While this Six Sigma DMAIC methodology is considered as a road map to resolve a company's problems and defects and improve it to the fullest, however, it is rational to have some iterative approach towards reaching this goal. Black Belts and Green Belts are the brand new tools and techniques that is currently implemented in the market for effective results in business. Although the entire DMAIC model is all interrelated, at some point of time it can happen, suppose the stage of Analyze didn't help the company to gather enough data which eventually didn't solve the root of the problem, therein, the iterative method comes quite handy. You can anytime go back to the Measure phase and collect all the relevant data for a correct comparison and result. So, these tools and techniques literally help in critical correctness in each phase and bring out effective resolute outcomes.

List of DMAIC Tools

DMAIC Phase Steps Tools Used
D- Define Phase: Defines the Business Goals and Customer Demands
  • Define Requirements and Customers (CTQs)
Project Charter
  • Develop Problem Goals, Statement & Benefits
Process Flowchart
  • Define Resources
Stakeholder Analysis
  • Identify Process Owner, Team & Champion
SIPOC Diagram
  • Evaluate Key Organizational Support
DMAIC Work Breakdown Structure
  • Develop High Level Process Map
Voice of the Customer Gathering
  • Develop Project Plan and Milestones
CTQs Definitions
DMAIC Phase Steps Tools Used
M- Measure Phase: Measures the Business Process for Better Performance
  • Define Defect, Unit, Metrics & Opportunity
Process Flowchart
  • Detailed Process Map of Appropriate Areas
Data Collection Example/Plan
  • Develop Data Collection Plan
Benchmarking
  • Validate the Measurement System
Measurement System Analysis & Gage R&R
  • Collect the Data
Voice of the Customer Gathering
  • Determine Process Capability and Sigma Baseline
Process Sigma Calculation
  • Begin Developing Y=f(x) Relationship
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DMAIC Phase Steps Tools Used
A- Analyze Phase: Analyzes and Learns the Root Cause of the Problem
  • Define Performance Objectives
Histogram
  • Identify Sources of Variation
Pareto Chart
  • Identify Value/Non-Value Added Process Steps
Scatter Plot
  • Determine Root Cause(s)
Time Series/Run Chart
  • Determine Vital Few x's, Y=f(x) Relationship
Regression Analysis
DMAIC Phase Steps Tools Used
I- Improve Phase: Improves the Process by Eliminating the Defects
  • Perform Design of Experiments
Brainstorming
  • Develop Potential Solutions
Mistake Proofing
  • Assess Failure Modes of Potential Solutions
Pugh Matrix
  • Define Operating Tolerances of Potential System
Design of Experiments
  • Validate Potential Improvement by Pilot Studies
House of Quality
  • Correct/Re-Evaluate Potential Solution
FMEA (Failure Modes and Effects Analysis)
DMAIC Phase Steps Tools Used
C- Control Phase: Controls Future Process for Excellent Performance
  • Define and Validate Monitoring & Control System
Process Sigma Calculation
  • Develop Standards and Procedures
Control Charts (Attribute and Variable)
  • Implement Statistical Process Control
Cost Savings and Calculations
  • Develop Transfer Plan, Handoff to Process Owner
Control Plan

These tools have proven effective in a number of ways in the field of business for years now.
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Published: 3/4/2011
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