Signs of Poor Employee Training

The actual ramifications of inadequate employee training are seldom known to most business owners and executives. Symptoms often go misdiagnosed and this prevents an effective handling. As you read on, you'll undoubtedly think "well, these symptons can be found in almost any organization," and you'll be right. The fact is employee training is one of the most undeveloped areas of most companies.

To see why, let's take a look at the ideal employee training. It would teach every aspect of the job, starting with the basics and moving onto more advanced material. It would stand on its own; all the information needed would be found in the training course, clearly explained. It would have a rigorous drilling regimen that allows the trainee to practice until perfect. It would be built in such a way that anyone could do it regardless of their knowledge or skill in the activity, it would provide the knowledge and build the skills. It would have an apprenticeship wherein the trainee can experience the job firsthand under the watch of an expert. It would have a program to guide implementation on the job and set production quotas. To sum it up, it would, on its own with no outside input or intervention, result in an employee that can get the job done. And it would be fast. How do you achieve this, though? Most companies rely solely on apprenticeships (trainees learning under an expert) and while an apprenticeship is important, it is most effective when combined with study and drilling. On an apprenticeship-only program, full training can take many years. On an all-inclusive program, training time can be exponentially reduced.

So, what are some of the signs of poor employee training?

Confident personnel

Personnel who don't seem aware of the scene around them.

Operating on a "cope" basis with difficult situations being the order of the day, handled by special actions or appointments.

Requests for handling constantly being sent up to executives by juniors.

High turnover.

A feeling of "counter effort" when trying to get things done.

Staff continually at each others' throats.

Any ripple of emergency acts as a major organizational impact.

Executives having to do the work themselves because the juniors aren't handling it.

Getting new personnel is tough.

Many transfers of personnel around the organization, from post to post.

Employees are slow in their work.

Slow or no expansion.

There are more, but that is a good sampling. Many of these symptoms are generally accepted as a part of doing business. This isn't true. These undesirables can be eliminated with employee training. So ask yourself, are any of the above signs present in your company? What would your company be like if the opposite characteristics were present? If employees were confident and competent; if turnover was low; if the executives weren't burdened with unnecessary requests and so on. Employee training is the only way to achieve this. Why? It's pretty simple. An organization produces a product for which it is compensated and it depends on each and every employee to produce his product that leads to the final, organizational product. Each area of the organization is vital and contributes to the final product, and each employee is vital to his area. If employees are incompetent, slow and unprofessional, your areas take on the same characteristics. Incompetent, slow and unprofessional areas make an incompetent, slow and unprofessional organization that struggles for survival.

So, if you fix the employees, you fix the areas and therefore the organization itself. And that's why we build booming organizations: our training creates stable, powerful employees that comprise the stable, powerful areas of an organization.

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