IT Outsourcing

While it is true that large practices often possess the necessary manpower for full time Internet Technology (IT) staff, what can a small practice do about their IT needs? IT isn't just one catch-all field; rather, it is a variety of skill sets expressed under a common title. The same is true for the title 'Dr.' - many people will be impressed by this, even if they are not be making the distinction between an economist, dermatologist, or surgeon. In selecting the right IT professional for the job, we'll want to find a good match between the practice's needs and the consultant's specialty.

So once you've started the process of getting your practice to operate with an Electronic Medical Records (EMR) system, and have selected the type of software that is appropriate, you should start looking for someone who can help you integrate the EMR system with your business. It's often wise to select this IT consulting firm before making large purchases of hardware or software.

First, consider the following in your choice of IT consulting specialist:

Don't simply rely on the person who your colleagues describe as 'tech-savvy' but has no certifications. Have a look at the potential consultant's background. In fact, it can be a good idea to take on a consultant to help you select the consultant. That is, if there's an EMR solution that you've already decided on, you can inquire about recommendations for good IT consulting firms from the salesperson. Once meeting with the company and receiving a proposal, take the time to get another opinion and compare. EMR sales people are often aware of the best firms to implement these systems.

There are many specialized IT certifications out there, including MCSE (Microsoft Certified Systems Engineer), CWMP (Certified Wireless Networking Professional), and a variety of others. Additionally, there are many types of skill 'sets,' including Networking, Database Management, Windows Administration, and Wireless Admin. Your firm probably checks the information submitted in a candidate's resume; equal care should be taken to confirm the certifications of consultants who will help implement your EMR system. Ask specific medical practice clients what they thought of their experience with the firm.

Involve the consulting firm in the process at the outset. Even if you believe you have a good handle on how the new EMR solution will work, perhaps you don't. What if you've chosen a top-of-the-line wireless system, only to discover that the wireless network at the office is not adequate to serve the network? What about the wonderful new laptop PCs that you've selected for the clinic, which only have a couple of hours of battery life? There are many factors to consider, and guidance from the voice is experience can be a real money saver if applied in time.