Hosted PBX Phone System - Virtual Receptionist

Virtual receptionist is one of the most flexible and user-friendly features of a hosted PBX phone system. Small businesses can achieve a higher professional image by utilizing virtual receptionist services that come with a hosted PBX phone system. The hosted answering service can effectively improve the communication between your clients and employees.

With a perfect virtual receptionist, your business can get rid of problems such as misrouted calls, busy signals and hang-ups. Virtual receptionist will answer your calls in a courteous way, giving your callers a positive impression; your callers will not be aware that their calls are being managed by a virtual answering service. Virtual receptionist or auto attendant makes available a wide variety of communication features that ensure perfect call handling.

Better Call Answering and Routing System

With a virtual receptionist, the hosted PBX phone system will transform the way you work by providing features such as professional greetings, call answering, call messaging and call routing, call reporting, inbound caller ID lookup, caller ID, call waiting, speed dialing, multiple find-me numbers per extension and so on. All the incoming calls will be attended automatically and routed to appropriate extensions. You can add multiple extensions for your employees and departments. Dial by name and dial by extension features are provided for clients’ convenience. Calls can be forwarded to your office, home or cell phone number and you will never miss an important business call. The virtual answering services can be also integrated with voice mail and fax to mail facilities.

All the automatic call features can be integrated to a main business number. If your business already has a phone number, virtual receptionist services can be linked to that phone. You can also opt for new local or toll free numbers from hosted PBX service providers.

Virtual Receptionist
Hosted PBX Phone System with Virtual Receptionist Service