Conflict Resolution Strategies

Conflicts are an every day part of life. Many people find resolving conflicts a difficult job and why not? It is a tricky thing to deal with. Read on, to know about some very simple conflict resolution strategies.
Conflict Resolution Strategies
You often face conflicts in your personal as well as professional life. But many a times you think, why address a conflict and create one more? It is better to keep quiet and just see whatever is going on! However, this strategy of yours may not work for a long period. As a time will come in life, where you will find it difficult to bear the conflict and this would result in nothing but frustration and stress. Moreover, it could also spoil your health and adversely affect your career. Therefore, instead of getting frustrated and ruining your precious life, just try to find out a solution! This would not only help you in resolving the conflict, but also help you in avoiding such conflicts in the future. Get to know about some conflict resolution strategies through this article..

Strategies for Conflict Resolution

Speak Up
It happens with most of the people, that they isolate themselves from their friends, relatives and subordinates, when they are going through a bad phase or are facing any type of conflicts in their life. However, such a strategy (or many a times, a habit!) does not work. This is because, the more you keep quiet, bigger the conflict gets. It is therefore advisable to speak up your mind. Speak about your conflicts to your friends, relatives or whoever is close to you. Get an expert advice from the elder members of your family. Their life experience would help you resolve the conflict! Apart from speaking up to friends and relatives, keep your ego aside, gather enough courage and speak directly with the person with whom you are in a conflict. Discuss the reasons, make a compromise and reach to a mutual settlement where both of you are happy and contended with whatever is decided. I suppose this is the best strategy because you two are the ones who know the conflict better than anyone else.

Listen
A conflict situation is one full of people from all sides, trying to voice their opinions at the same time. Speaking gives you the liberty to express your thoughts. But when it comes to conflict resolution, speaking proves to be effective only after listening to something. So if you desire to come up with a good solution to the conflict, develop your listening skills. Listening just doesn't mean to hear the problem. But here it means to actually listen and understand the problem and developing a solution in your mind simultaneously. Listening not only helps you in developing a solution, but also makes you understand the point of view of the person in front of you. Once you are done with listening, the other person will listen to you and now you can express your thoughts. A mutual understanding of each other's feelings and expectations would thus resolve the conflict and strengthen the bond between both of you.

Be Assertive
Assertiveness plays an important role, when it comes conflict management. Assertiveness is a combination of several different qualities. While being assertive you need to be patient, a good listener, confident and have a positive thinking towards life. Try to indulge in such a communication process that would give birth to a solution, beneficial to both the parties. Avoid using words such as 'I do' or 'I don't do'. Instead, use words like 'I feel' or 'I believe'. Remember the principle, 'I am OK, you are OK', while being assertive to resolve a conflict. It should be a 'win-win' situation for everyone. Do not be biased, think from all the possible perspectives and verify all the facts.

Forget It
Time is said to be the best medicine to cure the wounds caused to your mind and heart. If you have tried everything that was possible from your side and all your negotiation skills and conflict resolution strategies have failed to resolve the conflict, then it is advisable to maintain distance from that person for some time. Let time heal your wounds and once its done, forget everything, meet up once again and speak. But if you think that the conflict would even then never get resolved, then cut ties forever. It is better to cut ties than bear the conflict for an eternity.

Use these conflict resolution strategies and you will definitely come up with an effective solution. Life is a short journey, so do not ruin it with petty things such as disputes and conflicts. Rather enjoy it. See that you avoid conflicts in future and speak your concern for anything then and there itself. But yes, also remember to 'think' before you speak something, or your words might lead to another conflict. If you have a conflict, get it resolved once and for all, instead of stewing over it for ever!

By Ujwal Deshmukh
Published: 8/27/2009
 
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