Car dealers in India

With cut throat competition witnessed by top automobile manufacturers in India after the slew of new car launches, car companies are giving increasing stress on providing better after sales service to its customers. With this as the backdrop some of the major car companies are pushing the throttle in increasing the service center and dealership network.

General Motors India (GM India) has expanded its dealership network to 95 sales points and over 110 service centres so far. GM India is in the process of appointing more dealers and authorized service outlets in urban and semi-urban cities to widen its network. By end of this year, the company intends to put in place 120 sales points and an equal number of service outlets across the country. In addition, two new parts distribution centres have also been set up in Maharashtra and Delhi to supplement the two centres in Gujarat and Tamil Nadu.

With Hyundai Motor India Ltd. expecting its second plant expected to go into operation soon, the company is now looking to speedily ramp up its dealer network to push sales for the increased production. HMIL reportedly had 167 dealers in January 2007, and plans to expand its network to 250 by December 2007.

Maruti Udyog Limited. is one of the companies in India which has unparalleled service network. To ensure the vehicles sold by them are serviced properly Maruti had 1545 listed Authorized service stations and 30 Express Service Stations on 30 highways across India. Most of the service stations are managed on franchise basis, where Maruti trains the local staff.