Block Spam With Approved Sender Lists

Prevent false positives from getting into your spam filter program by performing periodic reviews. Any email on your approved sender list will not be put aside as spam when using Postini's Email Protection Service. The approved sender list act usually helps prevent false positives, but also makes email vulnerable - some senders are able to send fake emails that have false sender's addresses. Your business can help reduce the amount of email that gets through the filters by periodically reviewing approved senders lists.

End users are able to manage approved sender lists using the Message Center; follow the steps below:

• Log in to "Message Center"
• Click on the "Junk Email Settings" link in the top left corner
• Scroll to "Sender Lists"
• To add a sender, simply enter the email address (or domain) and click "Save to List"
• To remove a sender, just select the individual sender and click "Delete from List"

Add your family, friends and colleagues to your list of approved senders; their messages will automatically get through the filters.

Administrators should follow these steps:

To find and change an organization within the list of approved senders:

• In the "Administration Console," select the organization
• To view the approved senders list, click "Sender Lists" in Org Management
• Select the sender and click "Remove" to remove

To have a look at a user's approved sender list:

• Find the users in the Administration Console, in "Users"
• Click on "Sender Lists" to view the user's approved sender list in the "User Overview" page
• Select a sender and click "Remove" to remove.

It's also possible to view and change all the senders using a batch command.

• To look at an approved senders list along with other information, use: "displayorg ORGNAME"
• To eliminate approved senders from the org list of senders, use: "modifyorg ORGNAME, approved _senders=SENDERSNAME"
• To look at an org approved sender list along with other info, use: "displayuser USERSNAME"
• To eliminate approved senders from the list, use: "modifyuser USERSNAME, approved_senders=SENDERSNAME"