Benefits of Corporate Business Instant Messaging

The Internet has today been proved to be one of the most economic ways that people across continents can communicate with each other.

Email and instant messaging have today taken the place of courier and fax as reliable corporate communication devices. In fact, Internet instant messaging has become so necessary for the corporate world that people not comfortable with the Internet and Instant Messaging have taken classes to preserve their jobs.

Though corporate business instant messaging services are randomly frowned upon as ‘strict corporate rules’, ‘unbelievable suit and tie lifestyle’ and ‘just a addition to park-me-an-email mentality’, there are too many benefits of corporate instant messaging to ignore. Here is a quick list for the perusal of any corporate head who has to calm down their employees who are threatening to revolt (I wear a jeans and a tee to work, so am on your side, buddies).

Complete Security: It is a known fact that many instant messengers are open to hack attacks. Instant messengers hacks are something like a chain reaction, and it normally attacks the weakest link. For example, A, B and C are friends and A is not as computer and Internet savvy as B and C. A has his messaging account hacked, and due to that the virus is being sent to his message list via a message window. Even if B and C are computer savvy, they will believe that ‘myphotosinvienna.exe’ is actually a compilation of A’s holiday in Vienna. Of course, while the file is downloading, B and C will also make it a point to ask A where did he learn to create a compilation of photos, only to learn that A has been a victim of a hack or virus attack.

There are only two ways to avoid such a scenario, either educate the entire staff about internet hack attacks, or move on to a completely secure, private instant messaging service, like an Intranet.

Increase in Manpower Productivity: Surveys have time and again shown that employees spend a large chunk of their work hours accessing, reading and forwarding emails. I used to be genuinely surprised when people used to chat online with me for three hours straight and later said that they could not accept files because they were at work – and no, they did not own the company, not even in middle management or management, they were simple and general employees in the company.

Ability to Monitor Chats: Some other instant messaging services have chat logs, but those can easily be deleted. Having the ability to monitor chats is a good resource to have. For one, the minute some bad apple confides with their cronies about doing something bad to the company, the people concerned can know about it.

There are a few constraints when using corporate business instant messaging tools. For one, with the growing importance of work place atmosphere for employees, employers and companies may find it difficult to hire and retain employees in such an atmosphere.

Secondly, business instant messaging software are pretty basic and do not have the feature – rich capabilities of other instant messaging software (so now you know why the ‘: )’ is so famous?

There are many companies that offer corporate instant messaging software. They have good enough features and do not hamper corporate communications in any way.

The Internet is the best way to hunt for a economic and viable corporate instant messaging software.