Apology Letter Sample

An apology letter is way of saying sorry and showing how much you value your relation with the offended party. It is always better to write an apology letter as soon as possible to maintain the good ties. It is never too late to realize a mistake and write an apology letter. An apology letter can be written in either a friendly tone or it may follow a business letter format.

Apology Letter Format

In case of a friendly or personal apology letter, you need to begin with a sorry. You should then admit your mistake and take full responsibility of your actions. Then you should offer some help to solve the problem you have created and take corrective measures. Next, you need to explain it to the recipient that you will not carry out the same mistake again. You need to apologize again in closing paragraph and remember a personal apology letter should be sincere and have a personal touch. The following sample letter of apology will help you draft a personal sorry letter.

Sample of a Friendly Apology Letter

Apology Letter Example

Date: ______ Dear Anne, I have done a lot of thinking for the past few days about what happened last week. Before I begin, I just want you to know, whatever that I am about to say, are sincere thoughts from the bottom of my heart. I know after what happened, it will be difficult for you to accept my apology. But I want you to forgive me and think about our friendship. What prompted me to write this apology letter was our friendship, that is really valuable to me. I cannot even think of ending our friendship over a silly misunderstanding that took place between us. I feel that I acted in a bash way, but you never gave me a chance to speak. I hope this letter gives our friendship a chance to understand each other better. I agree that I should have trusted you and should not have been influenced by others. But the reason for this was you were very elusive with me for the past few days. I want you to know that I am sorry and I hope this letter compiles you to give our friendship a second chance. I think that I have made the right choice in choosing friendship over petty issues. I hope to get a positive reply from you. Love, Jenna.

Business Apology Letter Format

In case of a business apology letter, you need to begin the letter with a sorry to the offended party. You need to explain your side in a sincere tone and help the recipient understand what went wrong with your service. You should offer to rectify the problem or compensate for the recipient's loss. You need to close the letter with another sincere apology. But, before you shoot off a business apology letter make sure you understand the gravity of the situation. If the shortcomings from your company are subjected to legal action by the recipient, it is better to speak to your lawyer or advocate, before you write an apology to your customer/client.

Sample of a Business Apology Letter

Apology Letter Example

Date: ______ Your Company Name Your Company Address Your Company Contact Number/ Fax Number Your Company E-mail Recipient Name Recipient Address Dear Recipient Name, I apologize for the mix-up of your connection of Internet high speed service. We have just implemented a new Internet connection plan for your system. It will take about 3 days for the new connection to activate. However, we have rectified our mistake and asked our Installation team to contact you. They will contact you by the end of this week and set up a time to come over for the final adjustments in your Internet software. For our serious goof-up, we have decided to give you free Internet usage plus download for the next three months. Once again I would like to apologize for the mix-up in your order and any inconveniences this may have caused you. (Recipient Name), let me sure you that whatever happened is one of the rare instances where a customer of Net- Speed is dissatisfied. We are committed to providing the best service and speed for all our Internet customers. If you have any further queries please be free to contact me on xxx-xxx-xxxx. Once again, I would like to apologize for our mix-up and the inconvenience that it has caused you. Sincerely, Signature Your Name Customer Service Manager

These are two different forms of apology letter samples. You need to keep your apology letter short and sweet. Avoid playing the blame game and just explain your side in a sincere manner in your letter. An apology letter is written after one realities their mistake. Therefore, you need to reflect that realization in your letter. I hope this article on sample letter of apology has helped you draft a sorry letter for yourself.